Lenovo Premier Support – 3 Years of Premium Service for ThinkBook & ThinkPad E-Series
The Lenovo Premier Support is a comprehensive warranty extension that secures your ThinkBook 14, ThinkBook 16, ThinkPad E14 or ThinkPad E16 with top-tier technical support for three years. This service goes beyond the standard warranty and offers professional assistance whenever you need it.
On-site service on the next business day (NBD) minimizes downtime and keeps your notebook productive.
International on-site service provides worldwide protection – ideal for frequent travelers and international teams.
Direct access to Lenovo experts for fast and competent problem resolution.
The 3-year term ensures long-term planning security for your IT costs.
What sets Premier Support apart
Premier Support stands out with its comprehensive and proactive approach. You not only get next-business-day response times, but also a dedicated contact person who handles your requests with priority. This service is designed to relieve your IT department and ensure the smooth operation of your devices.
Ideal for...
This service is ideal for business customers, IT managers, and professional users who rely on their ThinkBook or ThinkPad notebooks and want to minimize downtime. It is also suitable for international companies that need reliable support at different locations.
How to use Premier Support
After purchasing and registering your service contract, you can directly contact the Premier support channel if problems arise. You contact the dedicated support, describe your issue, and receive either remote assistance or an on-site appointment on the next business day. The service covers the entire three-year term, so you can rely on your protection in the long run.
Lenovo is a leading global technology company headquartered in Hong Kong and Morrisville, USA. The company is known for its reliable ThinkPad and ThinkBook notebooks as well as comprehensive IT services and solutions. Lenovo places great emphasis on innovation and quality, which is reflected in its broad product range for private and business customers.
The Lenovo Premier Support is a paid warranty extension that goes beyond the standard warranty. It offers extended technical support, an on-site service on the next business day (NBD), and a term of 3 years for compatible ThinkBook and ThinkPad models.
This Premier Support is designed for the Lenovo ThinkBook 14, ThinkBook 16, ThinkPad E14, and ThinkPad E16 models. Please check the compatibility with your specific device before purchasing the service.
'On-site International' means that the service is performed at your location and is valid internationally. 'NBD' stands for 'Next Business Day' and guarantees that a technician will appear at your location on the next business day after the problem is reported.
The delivery includes the activation of the 3-year Premier Support contract for your qualified notebook. It is a service, no physical product is delivered. Registration takes place after purchase.
The term of this warranty extension is 3 years from the activation date. During this period, you benefit from Lenovo's extended support service.
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