HP CarePack 5 Years On-Site Service – Warranty Extension for HP Printers
The HP CarePack 5 Years On-Site Service is a warranty extension for selected HP printer models. It extends the manufacturer's warranty by five years and provides on-site support by trained HP technicians.
5 years on-site service minimize downtime – if a problem occurs, the technician comes directly to you
Professional support by HP certified technicians on site
Easy activation via the HP Care Pack portal after purchase
Predictable costs with no hidden fees for the entire duration
What sets the HP CarePack apart
Unlike a standard warranty, the CarePack includes an on-site service that ensures your printer is quickly operational again. You don't need to ship the device – the technician comes to your location. This is especially valuable for businesses and heavy users who rely on high availability.
Ideal for...
Businesses, home office users, and public institutions that operate an HP printer and value long-term planning security and short response times in case of failures. The CarePack suits anyone who wants to minimize downtime and prefers a reliable on-site service.
How to use the HP CarePack
Purchase the CarePack together with your HP printer or within 30 days of printer purchase.
Activate the license via the HP Care Pack portal using the provided product identifier (UB9S8E).
In case of a technical issue, contact HP support and provide your CarePack details – a technician will come to you.
The service is valid for the full 5-year term from activation.
HP Inc. is a world-leading manufacturer of computers, printers, and IT services. Headquartered in Palo Alto, California, the company stands for innovation, quality, and reliability. HP offers a broad range of products for consumers, businesses, and public institutions.
The HP CarePack is a warranty extension that extends the on-site service for selected HP printers to a total of 5 years.
The CarePack with identifier UB9S8E is available for certain HP printer models. For exact compatibility, refer to the HP Care Pack compatibility list or the printer's datasheet.
On-site service means that a certified HP technician comes to your location to repair the printer, instead of you having to ship the device. This minimizes downtime.
Activation is done online via the HP Care Pack portal. You will need the product identifier UB9S8E provided on the license card or in the confirmation.
Yes, the CarePack must be activated within 30 days of printer purchase to receive the full service. After activation, the warranty is automatically extended by 5 years.
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