HP Active Care 5Y Onsite DMR – Extended Warranty for HP Business Notebooks
The HP Active Care 5Y Onsite DMR is a warranty extension that brings the protection for compatible HP ProBook and EliteBook models of the 6xx series up to generation G10 to a total of five years. This service ensures that your notebook is repaired directly on-site in the event of a fault.
On-site service minimizes downtime, as technicians come directly to your workplace.
The NBD (Next Business Day) response time ensures a technician arrives on the next business day, quickly restoring business operations.
A warranty period of 5 years offers long-term planning security and protects your investment over the entire usage period.
Specifically designed for HP business notebooks, this service integrates seamlessly into your existing IT infrastructure.
What sets the HP Active Care 5Y Onsite DMR apart
Unlike standard warranties that often only provide for return shipment to the manufacturer, this service offers an on-site appointment. The combination of on-site support and the short NBD response time is particularly valuable for companies that depend on high availability of their notebooks. The warranty extension is a direct extension of the manufacturer's warranty and is provided by HP itself.
Ideal for...
This service is aimed at IT managers in small and medium-sized enterprises as well as professional users who use HP ProBook or EliteBook devices of the 6xx series. It is the right choice for anyone who wants to minimize downtime and ensure plannable, long-term protection for their work equipment.
How to use HP Active Care 5Y Onsite DMR
After purchasing the warranty extension, it is linked to your notebook's serial number. In the event of a fault, you report the damage via HP Support. After confirmation, a technician will come to you on the next business day to repair the device on-site.
HP Inc. is a leading global provider of personal computers, printers, and IT services. Founded in 1939, the company is headquartered in Palo Alto, California. HP is known for its reliable business notebooks in the ProBook and EliteBook series as well as its comprehensive service and warranty offerings.
An optional warranty extension for HP business notebooks, extending manufacturer service to 5 years total and including onsite repair the next business day (NBD).
For HP ProBook and EliteBook 6xx Series up to Generation G10. Compatibility is verified via the notebook's serial number.
The service includes labor and spare parts for onsite repair by an HP technician. Response time is the next business day (NBD).
Activation is usually automatic upon purchase via the notebook's serial number. The service can also be registered online.
Yes, as long as the notebook is still within the initial warranty period. Active Care extends the coverage from the original purchase date.
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