HP Active Care 5 Year Onsite + DMR – Warranty Extension for HP Business Desktop
HP Active Care service extends the manufacturer warranty for HP Business Desktop PCs by 5 years and provides on-site service the next business day (NBD) as well as DMR (Defective Media Retention).
With on-site service, a technician is dispatched directly to your location – no need to ship the device, minimizing downtime.
Next business day response ensures your system is quickly back in operation.
DMR (Defective Media Retention) keeps defective storage media in your possession – important for data security.
Five-year coverage offers long-term planning security for your IT infrastructure.
Service during business hours 9×5 covers your typical working hours.
What sets HP Active Care apart
HP Active Care goes beyond the standard warranty: the combination of on-site service, NBD response time and DMR provides a high level of availability and data protection. Optimized for HP Business Desktop series such as Z1 and Z2.
Ideal for...
Businesses and IT departments operating mission-critical desktop workstations that need to minimize downtime. Particularly suitable for environments with sensitive data that must not leave the premises.
How to use HP Active Care
The service is activated upon purchase of an eligible HP Business Desktop. In case of a defect, contact HP Support who, after confirmation, schedules a technician for the next business day on-site.
HP is a leading manufacturer of computers, printers and IT solutions based in Palo Alto, California. The company offers a broad range of hardware and services for consumers and businesses. HP Active Care services extend the warranty with additional service levels.
It is a paid service contract that extends the manufacturer warranty for HP Business Desktop PCs to 5 years and includes on-site service the next business day (NBD) and DMR (Defective Media Retention).
The service applies to HP Business Desktop series, particularly the Z1 and Z2 series.
DMR stands for Defective Media Retention. Defective storage media remain in the customer's possession and do not need to be sent to HP – an important aspect for data security.
The service contract is activated upon purchase of an eligible HP Business Desktop. Activation is handled through HP Support.
The response time is NBD (Next Business Day) during business hours 9×5. A technician will be on-site the next business day.
Subscribe to the newsletter
New arrivals, promotions and exclusive offers — straight to your inbox.
Please complete your information below to login.
Sign In
Create New Account